Our Customer Satisfaction Policy
As TLS Logistic Inc., we meet the needs of our customers following the principle of “customer focus,” applicable legal and other obligations, and internationally recognized management system standards;
The basic principles of the Customer Satisfaction and Complaint Management System;
- Customer Focus
- Continuous Improvement
We are committed to using the principles of customer dissatisfaction as a basis, investigating the cause of customer dissatisfaction, implementing preventive measures, keeping our customers informed, and improving our processes.